Fine Dining
Cheesed off by encounter at Italian restaurant
THERE is an old saying that the customer is always right. But it seems this rule is not for Pasta Fresca, an Italian restaurant along Bukit Timah Road.
My wife and I were there on July 17 and, among other things, we ordered mozzarella cheese and a $59 bottle of Chianti. The cheese was tasteless, hard and rubbery. When I pointed this out to the waitress, she responded: 'Would you like some salt and pepper on it?'
When the manageress came to our table, she asked: 'Is this the first time you have had mozzarella cheese?... It comes from Italy. The owner is Italian. You have offended the chef.'
When the wine arrived it was freezing cold. When I questioned this, saying red wine should be served at room temperature, the manageress said: 'We keep the wine in the wine cooler because wine does not keep well in Singapore's climate.'
She walked away when I said: 'You mean to say that every restaurant and wine store in Singapore has to keep red wine refrigerated?'
I put the mozzarella aside. When it came time to settle up, I told the manageress that I would not pay for it as a matter of principle.
That drew another barrage of insults: 'If you do not have the money I will pay it out of my own pocket. You have obviously never had 'original' mozzarella cheese before. You must normally eat in hawker centres so you can't know what original mozzarella cheese tastes like. You should keep to hawker centres... Can I have a photo so that I will recognise you if you ever come back?'
When she returned with the bill the charge for the mozzarella cheese was deducted, but as a parting gesture she threw it on the table.
As a world traveller, I do know something about international cuisine...
blah blah blah blah
...My wife and I regularly go to some of the best restaurants in Singapore. Rarely have we had cause to complain but when we had a minor problem, it was always politely and quietly dealt with, as one would expect in this highly sophisticated country.
Our evening at Pasta Fresca was certainly an original experience! What a disservice to Singapore.
ALAN SHADRAKE
(Source: The Straits Times, 30th July 2004)
My oh my! Fine dining! Finally something of interest in our nation's press. Fine dining in Pasta Fresca! Ma ma mia! Does the regal SIR Alan Shadrake knows that Pasta Freca doesn't really count as fine dining in the dictionary of stuffy nose aristocrats? If you expect fine dining, spend more money and eat at Casta Roma jerk.
Goodness me, you say your mozzarella cheese is tasteless? It is tasteless you idiot. MOZZARELLA IS MILD FLAVOURED, Sir Alan. Thank goodness the chef did not come out to whack you with his utensils. And are you expecting Pasta Fresca to serve you super grade mozzarella???
And my dear Sir Alan, if you were at a place of fine dining (or if you are really that 'expert'), cheese would never have been recommended with your $59 Chianto (yes, you had to state the price and name of the wine to show off did you?). RED WINE DOESN'T GO WITH CHEESE. It would probably kill off any flavour the cheese had.
Finally, you are indeed correct, Sir Alan. Wine must be stored at room temperature, but THE STATED TEMPERATURE HAPPENS TO BE THE 'ROOM TEMPERATURE' IN TEMPERATE COUNTRIES. Hmmzzz, is Singapore a temperate country?
Yes! The customer is always right! You are right Sir Alan! I shall kneel down and kiss your foot now! No wonder the manageress was making fun of you, dick.

